Mahadev Book – Frequently Asked Questions (FAQs)
Welcome to the Mahadev Book FAQ section. Whether you’re a new user looking to create an ID or a regular player needing quick help, this page has answers from every corner of the platform. Browse by category for faster navigation.
📝 Registration & Account Creation
How can I register on Mahadev Book?
You can register by contacting an official Mahadev Book agent. Provide your name, contact number, and preferred password. Your betting ID will be created and shared via WhatsApp or Telegram.
Do I need KYC to use Mahadev Book?
Basic usage doesn’t always require KYC, but KYC is mandatory for higher-limit IDs and large withdrawals. Submit a valid government-issued ID and bank details when asked.
Can I have multiple Mahadev Book IDs?
It is not recommended. Mahadev Book policy allows only one ID per individual to prevent misuse, bonus fraud, or system abuse.
Can I change my username or ID name?
No. Once your ID is created, the username or account identifier cannot be changed. Contact your agent for alternate solutions.
🎲 Betting & Gameplay
What types of games can I bet on?
Mahadev Book offers betting on:
Cricket, football, tennis
Live casino (Andar Bahar, Teen Patti, Roulette)
Slot games and crash games
Virtual sports
How do I place a bet?
Log in, navigate to the betting market, choose a sport or game, select odds, enter your stake, and confirm the bet. Live odds are updated in real-time.
What is the minimum and maximum bet amount?
The minimum is generally ₹100. The maximum bet limit depends on your ID type—basic, premium, or VIP.
Can I cancel a bet after placing it?
No. Once confirmed, a bet cannot be canceled or reversed. Always double-check before confirming.
Are live betting and cashout options available?
Yes. Mahadev Book supports in-play betting with dynamic odds. Cashout options are available in select markets depending on live events.
Deposits & Withdrawals
How can I deposit funds into my Mahadev Book account?
Deposit options include:
UPI (PhonePe, Google Pay)
Bank transfer
IMPS/NEFT
Cryptocurrency (via select agents)
Is there a deposit limit?
Minimum deposits usually start at ₹200. Maximum depends on your ID level. Premium users can deposit up to ₹1,00,000+.
How can I withdraw my winnings?
Visit the withdrawal section or contact your agent. Provide the amount and bank/UPI details. Processing takes 10 minutes to 6 hours.
Why is my withdrawal pending?
Delays can happen due to:
Incorrect bank/UPI details
Pending KYC
System verification or high traffic
Contact support for assistance.
Account & Profile Management
How do I reset my password?
Use the “Forgot Password” option on the login screen or contact your agent for reset instructions via WhatsApp or Telegram.
What should I do if I’m unable to log in?
Check your credentials, ensure you’re using the correct platform URL, and clear your browser cache. If it persists, reach out to support.
Can I update my contact details?
You may request changes through your agent. For security reasons, frequent changes are not permitted.
How do I delete or deactivate my account?
Submit a request through your agent or support team. Deletion is subject to pending transactions and KYC status.
🛠 Technical Support & Troubleshooting
Why is the website not loading?
Try the following:
Switch browser (prefer Chrome or Safari)
Use a stable internet connection
Use a VPN if access is restricted in your region
Does Mahadev Book have a mobile app?
Yes. An APK version for Android is available via your agent or official channel. iOS users can use the web app through Safari.
Is the platform safe and secure?
Absolutely. Mahadev Book uses advanced encryption and data protection protocols to ensure your privacy and financial safety.
Security & Responsible Gaming
Is Mahadev Book safe to use?
Yes. Mahadev Book maintains user confidentiality, encrypted transactions, and a no-data-sharing policy.
How can I control my gaming habits?
You can:
Set daily betting limits
Request account suspension
Contact support for self-exclusion
What if I suspect gambling addiction?
Reach out to our support team. We can guide you through self-limiting tools and refer you to responsible gaming organizations.
Promotions & Offers
Does Mahadev Book offer welcome bonuses?
Yes. New users can avail of a 5%–20% bonus on their first deposit depending on the agent and ID type.
Are there referral bonuses?
Yes. You earn bonus credits for referring friends who join and make deposits.
Do bonuses have wagering requirements?
Yes. Most bonuses come with a play-through requirement (e.g., 3x or 5x) before withdrawal. Check bonus terms for each offer.
Are there festival or match-day offers?
Yes. During IPL, World Cup, or festive periods, Mahadev Book offers special promotions, cashback, and odds boosts.
Platform Versions & Access
Is there a desktop version of Mahadev Book?
Yes. You can access it via your desktop browser without needing to install anything.
Are multiple versions of Mahadev Book available?
Yes. There are Mahadev Book White, Red, and Premium versions with different features and user limits. Your agent can guide you to the best one.
How do I get a demo ID?
Contact an agent or support team. Demo IDs offer limited virtual money and access for trial purposes.
Customer Support
How can I reach Mahadev Book customer care?
You can contact via:
WhatsApp support
Telegram official group
Live chat (if supported)
What are support hours?
Support is available 24/7, including holidays.
Can I speak to someone in Hindi or other Indian languages?
Yes. Support is available in Hindi, English, Tamil, Telugu, and more depending on your agent.
Agent & Franchise Queries
How can I become a Mahadev Book agent?
Reach out via the “Become an Agent” form or contact support. You’ll be guided through the verification, security deposit, and dashboard access process.
What are the commission rates for agents?
Commissions vary between 5% to 15% based on volume and market. Performance bonuses may also be offered.
Login & Account Access
How do I log in to Mahadev Book?
Use the login URL provided by your Mahadev Book agent. Enter your registered username and password, then click “Login.” If you don’t have access, ask your agent to resend your credentials.
What should I do if I forget my password?
Click “Forgot Password” on the login screen if available, or contact your agent or customer support to reset your password securely.
I’m getting ‘Invalid Credentials’ error. What now?
Make sure:
You entered the correct username and password
Caps Lock is off
You’re using the latest login URL
If it still doesn’t work, ask your agent to verify your account.
Can I log in from multiple devices?
Yes, but it’s recommended to use only one device at a time to avoid session timeout or security blocks.
Is my login activity monitored?
Yes. Mahadev Book uses session logs and IP tracking to prevent misuse and protect your account.
⚽ Other Sports Betting
What sports are available apart from cricket?
Mahadev Book supports betting on:
Football (Premier League, La Liga, ISL)
Tennis (ATP, WTA, Grand Slams)
Kabaddi
Basketball (NBA, EuroLeague)
Horse racing
Esports (Valorant, CS:GO, Dota 2)
Are live matches available for football and tennis?
Yes. Real-time odds and in-play betting are available for football and tennis. Some matches also offer live stats and partial cashout.
What is handicap betting in football?
Handicap betting allows you to bet with a virtual advantage/disadvantage given to a team. It’s popular in close matches and offers better odds.
Can I place multi-bets (accumulators)?
Yes, Mahadev Book allows multiple selections in one bet slip across various sports for bigger returns.
What are fancy bets in football?
Fancy bets include options like:
First goal scorer
Total corners
Yellow cards
Half-time/full-time result
These are available in selected fixtures.
🎰 Online Casino Games
What casino games are available on Mahadev Book?
You can enjoy:
Andar Bahar
Teen Patti
Roulette
Dragon Tiger
Baccarat
Blackjack
Slot games
Crash games like Aviator
Are live dealers available?
Yes, many table games like Roulette, Teen Patti, and Baccarat offer real-time live dealers for an immersive experience.
What are crash games?
Crash games are fast-paced betting games where a multiplier rises over time. You must cash out before the game “crashes.” Popular titles include Aviator and JetX.
Is there a demo mode for casino games?
Some slot and crash games come with demo versions for practice. Contact your agent to get a demo ID for access.
Can I use bonuses in casino games?
Yes. Many bonuses can be used for casino games, especially slots and Teen Patti. However, wagering requirements may apply.
Are casino games fair?
Yes. Games come from licensed providers and use certified RNG (Random Number Generators) or are run live by verified dealers.
Is there a separate balance for casino and sports betting?
No, your wallet is unified. You can use your main balance for both sports and casino games unless a promotion says otherwise.
💬 Still Have Questions?
Didn’t find what you were looking for? Contact our support team or visit the Contact Us page. We’re always ready to help!